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MSP Process SMS has really improved our communication with clients. Response times on our side and theirs have improved with SMS communication. We are able to setup inbound support SMS numbers to support different areas of our business such as location, after hours support, VIP SMS groups and more. The intelligent routing and on call scheduling of the tickets inside our PSA is World Class!
Chris Gonzales
The Purple Guys
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Sundar Pichai
CEO Google
MSP Process SMS has really improved our communication with clients. Response times on our side and theirs have improved with SMS communication. We are able to setup inbound support SMS numbers to support different areas of our business such as location, after hours support, VIP SMS groups and more. The intelligent routing and on call scheduling of the tickets inside our PSA is World Class!
Lidiane Jones
CEO Slack
