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It Offers :

  • Reduce ticketing noise so the most important issues don’t get missed by your team!
  • Reduce tech time spent on manual actions with tickets such as merging and closing duplicate tickets or moving them to the right status and board.
  • Automate Ticketing workflows so the tickets go to the correct board, with appropriate types and statuses already set!
  • Full On Call / Scheduling Calendar to notify the right technician during or after hours on critical events.
  • Incident Reponse display to see the most critical incidents in one place.
  • Uptime monitoring to Ping, Port and HTTP(s) test connections with integrated ticketing.